Q: What is tea?

A: Tea is a drink made by infusing leaves of the tea plant (Camellia sinensis, or Thea sinensis) in hot water. The name 'tea' is also used to refer to the leaves themselves; and it is also the name of a mid- to late-afternoon meal in the British Isles and associated countries, at which tea (the drink) is served along with various foods.

Q: What are the different kinds of teas?

A: The three main categories are green, black, and oolong. All three kinds are made from the same plant species. The major differences between them are a result of the different processing methods they undergo. Black teas undergo several hours of oxidation in their preparation for market; oolongs receive less oxidation, and green teas are not oxidized at all.

There are, of course, many different varieties within these three main categories.

Q:How is the tea packaged?

A:The tea will be packaged in a heat-sealed resealable stand-up pouch. This insures freshness until brewing time. The pouch will then be packaged in a box for shipping.

Q: How long does tea last?

A: Although tea will technically never "go bad", it will stay freshest for up to a year if kept in a cool, dry area in an airtight container.

Q:What Is The Proper Water To Tea Ratio?

A:The proper ratio is two grams of tea for every 8-10 ounces of water. 

Q:Can I Add Milk To These?

A:Yes! Certain teas work so well with any milk of your choice. 

Q: Do You Take Flavor Suggestions?

A:Yes! Just shoot us a email or message us on our social media pages and we'll see what magic we can make!

Q: How can we be contacted?

A: We check our email daily and try to respond as quickly as possible.

Q: Is my personal information protected on your site?

A: Yes, your privacy and security is very important to us. All orders are placed through our secure server. All information is protected against unauthorized access or release. We do not sell, rent or loan any personal information to any third party.

Q: What are the payment options on your site?

We accept all major credit and debit cards, as well as PayPal, Amazon Pay, & more.

Q: How can I track my order?

You can easily view the status of your order and track your package by signing into your account.